REGIONAL WARRANTY Q&A

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What are “Grey Import” Vehicles and where do they come from?
Who can bring cars into the country and what experience is needed?
Are Grey imports the same as the vehicles imported by Access Motors Private Limited?
Has a grey import been registered and used prior to import to Sri Lanka?
What are the warranty implications of importing a Land Rover vehicle into Sri Lanka?
Can I reinstate the warranty on an imported vehicle originally sold/registered in another region?
How can I check the status of my warranty?
What is the charge for reactivating a new warranty for a new region?
What are the service implications for imported vehicles?
What are the roadside assistance implications?
What about recall and service campaigns?
Can the mileage/KM reading of grey import vehicles be relied upon?
As a customer am I protected under the Consumer Affairs Authority Act?
Will grey import vehicles hold their value in the market place?
What are the benefits of buying a new vehicle in Sri Lanka?